Why Is Ticketek Marketplace Not Working? Explanation & 8 Easy Fixes
Ticketek is one of the most used ticket-booking apps in Australia. Since 1990, Ticketek has been assisting people, primarily from Australia and New Zealand, with traveling and entertainment. Recently, loyal users have been struggling to use the Ticketek app due to the Ticketek marketplace not working. The issue has surfaced rapidly in Australia in the last 24 hours.
In the current digital age, most of our chores have become accessible with just a couple of clicks. Technology has come so far as to provide you with the comfort of planning and organizing your whole trip from the comfort of your bed. But with such opportunities also come technical problems you have to face. That is why it is essential to have a little technical know-how about the apps and sites you use. So, in a time of need, you will not need to wander around looking for your nephew’s help.
If you are one of these loyal Ticketek users facing the Ticketek marketplace not working error, read this article thoroughly. You will find very easy troubleshooting steps and fixes to tackle this issue immediately.
In This Article
8 Fixes For Ticketek Marketplace Not Working?
Below, you will find the fixes to tackle the Ticketek marketplace not working error potentially. Read carefully and perform these steps to fix the Ticketek marketplace error you are facing:
1. Refresh The App
Firstly, try a simple refresh on the platform that you are using. If you are using the Ticketek website, press the refresh button or manually refresh the page. In the case of the Ticketek app, fully close the app and remove it from the background processes.
2. Check The Website and App Status
Check Ticketek’s website status online on Ticketek’s social media and websites like updownradar. You can also check online communities like Reddit to know if other users are also facing problems while accessing the app.
3. Re-connect To The Internet
Disconnect your device from the Internet and restart your Internet device. Then, reconnect to the Internet and check its speed using any app or website. If you have a stable and strong Internet connection, your error should be fixed.
4. Clear Cache And Cookies
Follow the steps given below to clear the cache of your Ticketek app:
- Open device Settings.
- Search for Applications.
- Locate and select the Ticketek app.
- Open App Storage.
- Click the Clear App Cache button.
If you are using the Ticketek site, you will have to delete all history with caches and cookies, then access the website again.
5. Refresh The Device
Close all the ongoing apps and perform a restart on your device. Wait for at least five minutes before rushing to the Ticketek app again.
6. Try a Different Device
Try to use the Ticketek app or site on any other device than the one you were facing the Ticketek not working error on.
7. Check For Updates
Lastly, make sure that you are using the latest version of the Ticketek app. To make sure that your Ticketek app is updated to the latest version:
- Open the Google Play Store or App Store on your device.
- Search for the Ticketek app.
- If you see the Update button available, then it means that your app needs to be updated.
In the case of the Ticketek site, make sure that your browser is up-to-date.
What Is Causing Ticketek Marketplace Not Working Error?
The upcoming Taylor Swift concert is the most probable reason that might be responsible for the Ticketek marketplace not working. The crowd that follows Taylor Swift is troublesome even to manage for the location, so it is safe to assume that the website might face issues processing the requests. Still, normally, the most common factors that cause errors, like the Ticketek marketplace not working, are as follows:
1. Server Disturbance
The reason you are facing errors while using the Ticketek app might lie in the website servers. It is possible that the website and your device are facing disturbance while connecting to each other. If your app or site is facing server disturbance, you can be sure that the problem exists in your device and can be fixed manually.
2. Ongoing Maintainance
If the website has an ongoing maintenance period then also you will not be able to access the website or app. Usually, the website informs you beforehand when they are about to go into a maintenance period. In very rare cases, there is an uninformed maintenance which might unknowingly cause bugs in your website experience.
3. Connectivity Issues
Connectivity issues are always rooted in your device or the Internet connection you are connected to. If you make sure you have a strong and stable Internet connection, you will not face any problems related to connectivity.
4. Browser Issues
Outdated browser, extensions on the browser, and some other factors on your browser might cause you to face errors while accessing the particular site or application.
5. Device Bugs
Many factors in your device could be responsible for the malfunctioning of the app you are using. It could be device software, the app version you are using, and many other minor things. These minor shortcomings might randomly cause bugs while you are using the app.
6. Unmanageable Traffic
Sometimes, the websites or apps are crowded by a number of users that might not be manageable. This occurs in rare cases, but you will be able to guess when this is happening. It mostly happens when websites are hosting some big event.
Wrapping Up
Minor inconveniences while using online apps and sites are common. These might not be apps that you use regularly, but they have their own sense of urgency over us. If an app crashes or glitches while you have a booking through it, it really creates a moment of panic. In that moment of panic, you will find the steps mentioned above very useful.
Most applications on our phones break down from time to time. The reason is always one of those given above. So this article will come in handy for you not only to fix the Ticktek marketplace not working problem but also to assist you when you are facing problems with any other app.
Frequently Asked Questions
Q1. Is Ticketek App Free?
Yes, the Ticketek app is free to use and does not charge any extra commission on bookings.
Q2. Why Is Ticketek App Not Working?
Common reasons that might be faulty are Server disturbance, Ongoing maintenance, Connectivity issues, Browser issues, and Device bugs.
Q3. How To Contact Ticketek Customer Support?
You can reach out to the Ticketek customer support team on their helpline number (0800 842 538).