Why Getting Freevee Error Code ITV-101? 7 FoolProof Solutions

Would you like to access Amazon Prime’s premium content? Let me tell you that Freevee is an exceptional streaming service launched by Amazon. It allows you to access premium content for free, but this is an ad-supported service. However, like every app, Freevee can sometimes face errors. One common error every user is reporting is Freevee error code ITV-101. Scroll down and learn the common reasons and fixes for it. 

Many websites can help you stream free content without ads. But streaming Freevee will be of great help as Amazon launches it; hence, it is a legal app. If you are facing ITV-101 errors, it might be due to poor internet connections or geo-restrictions. To resolve this error, try some helpful measures like reinstalling the Freevee app, turning the VPN on or off, and many more. 

In the below post, I will help you understand the reasons behind the occurrence of Freevee error code ITV-101 and seven measures to resolve this problem.

Why is Freevee Error Code ITV-101 Occurring? 

Error code 101 is a common error that occurs on your streaming devices, like Roku, FireTV, and TV, while accessing the Freevee app. This error might occur for a few reasons; check the points below to know its main cause. 

1. Geographical Restrictions: Many apps and streaming contents are geo-restricted. Therefore, it can be one of the main reasons that cause Freevee error code ITV-101 on your streaming devices. 
2. Poor Internet Connection: Poor and unstable internet connection can also be why error code 101 occurs while accessing the Freevee app. 
3. Caches and Bugs: many users cannot clear caches regularly; this can also be the main reason that can cause the occurrence of Freevee error code ITV-101. 

How to Fix Freevee Error Code ITV-101?

Error code ITV-101 is a common error that can be caused mainly due to internet connection or geographical restrictions. But you can resolve this issue easily. Check out the below measures and resolve this issue as soon as possible. 

1. Disable and Enable VPN

Not accessing your favorite free streaming app due to geo-restriction can be frustrating. Therefore, you must follow the steps below to help you disable and enable VPN.

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, tap the Network & Internet option. 
4. From the options from the right panel, select VPN.
5. Select your present VPN. 
6. From the drop-down option, click on the Remove option. 
7. Now, to add the VPN again, follow the similar steps. 

2. Update Firmware on Your TV

You must ensure that you are using the TV with the firmware. Under the software updates, check whether no pending update must be there. Follow the steps mentioned below. 

1. On your TV, open the Settings app. 
2. Look for the system options. 
3. From the appeared options, look for the Software Update option. 
4. Tap on the Network update option. 
5. Select Check Update. 
6. Your TV will start installing the latest update or show that you are already using the latest update. 

(Important Note: The steps are guided by considering the TCL model. However, the steps might differ slightly from the other Company’s model.)

3. Clear Caches

Caches and bugs usually cause minor technical problems, due to which minor errors and glitches occur. Hence, you must remove these regularly. 

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, scroll and tap on the System option. 
4. From the options from the right panel, select Storage.
5. Wait till the device scans all the files and assesses all the temporary files to get Cache data. 
6. From the results, select the Temporary Files option.
7. Select the files you wish to remove from the list of cache files. 
8. Hit the Remove button.  
9. Click on the Continue button. 

4. Reset Your Network

You can also head to reset your network settings to resolve the Freevee error code ITV-101 issue. Follow the below steps to reset your network settings. 

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, tap the Network & Internet option. 
4. From the right panel options, click on the Advanced Network Settings option. 
5. Scroll and select the Network Reset option. 
6. In front of it, you will see the “Reset” option; hit the button. 

5. Disable the Proxy

You can also try disabling the Proxy on your device. This can also resolve the Freevee error code ITV-101 issue. Follow the below steps to do it. 

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, tap the Network & Internet option. 
4. From the right panel options, click on the Proxy option. 
5. In the Manual Proxy Setup section, you will see an Edit option. It is present next to Use a Proxy Server option.
6. Tap on the Save option. 

6. Reset the Freevee App

Resetting the Freevee app will help you in resolving all minor glitches. Follow the below steps to reset your Freevee app. 

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, tap the Apps option. 
4. From the right panel options, click on the Apps & Features option. 
5. Scroll and select the Freevee app. 
6. Press the three ellipses and then hit the Advanced option. 
7. Look and click on the Repair option. 
8. If Freevee error code ITV-101 doesn’t resolve, click the Reset option. 

7. Uninstall and Reinstall the Freevee App

1. On your device, go to Windows. 
2. Launch the Settings app. 
3. From the options on the left panel, tap the Apps option. 
4. From the right panel options, click on the Apps & Features option. 
5. Scroll and select the Freevee app. 
6. Press the three ellipses and then hit the Uninstall option. 
7. Open the Microsoft Store. Search the Freevee app and proceed to install it again. 
8. Follow the pop-up instructions. 

Quick Troubleshooting Steps to Fix Freevee Error Code ITV-101

If you do not want to face these errors regularly, follow the steps below. 

1. On your device, enable automatic firmware updates to prevent your app from facing the compatibility issue. 
2. Ensure all your HDMI, USB, and Ethernet cables and ports are properly connected. 
3. Check for hardware compatibility because Freevee requires HDCP-compliance cables. 
4. Regularly clear caches and bugs from your browser and apps because they may cause interference with your streaming experience. 

How Can I Contact the Amazon Customer Support Centre?

Freevee is a premium streaming service by Amazon, so if you face any issues or problems, you must contact the Amazon Customer Support team. Being a US resident, you can contact 1-888-280-4331 to resolve Freevee error code ITV-101. However, this is not a Freevee customer service number but an Amazon Support number. Also, you can check Amazon’s Freevee official page to register a complaint against it. 

Wrapping Up

If you are getting Freevee error code ITV-101, you must try all the above measures to eliminate this error. If none of the above methods help you resolve this issue, you must contact the customer service center; details are mentioned in the above header. 

Please share in the comments sections which method proven best for you to resolve Freevee Error Code ITV-101. 

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