How to Fix Netflix Error NW-1-19 Code | 8 Fixes

Are you facing connecting issue while streaming Netflix? I know causing connectivity issues while streaming or requesting shows on Netflix is very frustrating. But, with developed technology, these common issue occurs. Netflix error NW-1-19 is an internet connection issue that arises due to a problem with your internet connection or your device is not connected. So, here you must want to get solutions to resolve this issue. 

When you get error code NW-1-19 on your Netflix streaming service, you get the message: “Netflix Error NW-1-19: Your device may not be connected to the internet. Please make sure your connection is working.” This message directly indicates that the problem is with your internet connection. You can resolve this issue by restarting your device & home network, improving your Wi-Fi signal, etc. 

In the below post, I will help you resolve the error NW-1-19 on your Netflix streaming with a few quick fixes. Also, share details of causing this error message.  

What Causes Netflix Error NW-1-19? Know Reason

If you get the Netflix Error NW-1-19 message, it simply means that your internet connection is lost. As you know, streaming your favorite shows on Netflix is impossible without a stable internet connection. It is frustrating when you enjoy your favorite show or play games on Netflix, which shows an Error NW-1-19 message. However, only one reason causes the Netflix Error NW-1-19 message, i.e., internet connection.

However, if you are using a public internet connection, it is also possible that your internet provider is not allowing streaming on Netflix. So, before trying any methods to fix this issue, please ensure that your internet provider allows streaming on Netflix. In addition, if your internet provider provides streaming, switch to a network that will enable streaming on Netflix. 

How to Fix Netflix Error NW-1-19? 8 Methods

You need not worry anymore if you receive the Netflix Error NW-1-19 message. Here, I am giving you some tips that can solve this issue. So, please follow the below-mentioned methods.

1. Check the Internet Connection: Before turning on your device to watch Netflix shows, please ensure your internet is working properly. If you use a laptop or desktop, try to ping the Google DNS to check if you receive a response. Try to open Netflix on it or your smartphone. If you notice that Netflix is also not opening on your phone, contact your internet provider and tell them about the issue. Or, also check the steps to stream Netflix with 3G connectivity. 

2. Check if the Network Supports Streaming: Video streaming websites like Netflix and YouTube are blocked in public internet networks. Therefore, if you use a school or public Wi-Fi network, you might receive the Netflix Error NW-1-19 message. You need to check if they are not purposely blocked.

3. Restart your Streaming Device: Your smart TV or gaming console, whatever you use to watch videos on Netflix, needs a restart. If you use a smartphone or tablet, switch it off and wait a few minutes before switching it on again. In addition, if you are using a smart TV, desktop, or gaming console, unplug it from the power button and wait a few minutes before plugging it in. Now, open the Netflix application and try to stream. And remember to update your Netflix app on the TV. 

4. Change the Place of Wi-Fi Router: If your device is far away from the Wi-Fi router, you might receive the Netflix Error NW-1-19 message. So, please ensure your streaming is near the Wi-Fi router. You can connect your streaming device to your Wi-Fi router directly with an Ethernet cable. Also, try streaming Netflix without an internet connection. 

5. Restart the Wi-Fi Router: Sometimes, the Wi-Fi router hangs for some reason. Therefore, restart your network hardware and try streaming your favorite shows on Netflix again.

1. Turn off your Wi-Fi router and a streaming device.
2. Unplug both of them from the power button. If you are using a smartphone or tablet, then switch it off.
3. Wait for a few minutes.
4. Now, connect all the wires in your modem and router correctly.
5. Turn both the device and router on.
6. Try to stream on Netflix.

6. Restore the Default Settings: If, recently, you made any changes in your router, then I suggest you change the settings back to what it was earlier. If you change the DNS server address, immediately change it to what it was before. You can also change the server address to automatic or Google DNS (8.8.8.8).

7. Disable the Proxy Server or VPN: Netflix does not allow users to use VPN or any proxy server for streaming videos. If your location is under a geographically restricted area, Netflix will automatically not work due to copyright issues. Therefore, disable the proxy server or VPN and restart your device and router again.

8. Contact Customer Support: If any of the methods mentioned above do not work, please contact the customer support team of Netflix. In addition, since this problem is internet connection related, contact your internet service provider. 

Netflix Error NW-1-19: Tutorial Guide

Wrapping Up

If you are facing Netflix error NW-1-19, it is mainly due to an internet connection problem. So, resolve this issue by restarting your router & home network, disabling the proxy server or VPN, restoring default settings, changing the Wi-Fi router place, or restarting your streaming device. All the methods are detailed in the above post. And if none of the methods resolve the NW-1-19 error, contact Netflix customer support and describe the issue. 

Are you able to resolve Netflix error NW-1-19? Please share the details about the method you tried to resolve this issue. 

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